Cyreonix stays informed and keeps up to date with relevant certifications. This translates into having an expert on board, which, in turn, allows you to tap into that knowledge. Cyreonix helped us prioritize our compliance projects and provided us with the peace of mind that we would dot every “i” and cross every “t.”
Cyreonix knows how to break down complicated IT lingo into language that everyone can understand. If a company is investing in compliance then they need to know their investment is going to protect the company and the customers’ best interest. Often times people are curious about how things work and need reassurance about newly implemented processes or standards. Ed, CTO and Sr. Consultant, explains the what and why of it all and doesn’t hesitate to draw pictures for those of us who are visual learners!
Ed is also very personable. He, in no way, presents himself as an IT know it all. He comes to your organization full of knowledge that he is more than willing to share. He is great with customers and works well across all departments. His attitude and aptitude help navigate ambiguity and meet challenges head-on.
TEM Systems, Inc (Durham, NC)
Ed, CTO and Sr. Consultant, was always a great teacher. He was very patient in conversation and helped me a lot to visualize many security and general networking concepts in such a way that I could relay that info to our sales, support and end user clinical customers.
I don’t have much experience to compare them with, but I would say availability and personal touch are things that make them stand out from other service providers.
If you’re on the fence about choosing Cyreonix as a provider – Use them! Give clear direction as to your needs and they will deliver, and with a smile!
Hemosonics, Inc (RTP, NC)
Most IT firms do not have a deep understanding of what it means to be “IT”, they can fix the computer or the software, or answer Help Desk questions, but that is not all IT does; it must include IP security, growth of a company, equipment comparisons, and different software options to evaluate. An IT firm should be able to support a company with expertise and knowledge of an industry and stay current within the ever-evolving IT landscape.
Cyreonix has given me an IT expert who understands the big picture, customer service, and has a depth of knowledge to discuss options and strategy for our company.
AimMax Therapuetics, Inc. (RTP, NC)