Compliance is a demonstration, a reporting function of how your security program meets specific security standards as laid out by regulatory organizations such as PCI, HIPAA or the Sarbanes-Oxley Act. Compliance is simply ensuring that a specific set of requirements are in place. You can use Office 365 security and compliance features if your business has specific security requirements for controlling sensitive information.
While end–user training isn’t really a one-size-fits-all approach, there are a few golden guidelines for achieving the best results.
With end–user training, a user can essentially reach a required skill level within a quarter of the time; resulting in a qualified user who requires less support and reduces errors. Here are a few benefits your company can gain from additional end–user training: Efficient work and reduced errors.
What is available on our Training Menu?
- Governance, Regulatory, and Compliance (GRC) baseline training for each of the Industry Standards your organization is covered by
- General HIPAA and Cybersecurity end-user training which is also required by some regulations and State Laws.
- Custom Training to inform users of how Management and Corporate Policies and Procedures will be implemented and monitoring methods
The benefits of end-user training
● Employees feel less frustrated and confused because they can use the technology without getting stuck. This allows them to be more productive and efficient in their daily work.
● By seeing the practical benefits in their daily work, there is increased emotional buy-in and understanding of the purpose of the technology.
● Through end-user training, employees feel supported by the business and their resistance toward the new technology is reduced. This results in a more technologically capable user base, which enables the business to meet strategic goals.
● Ultimately, the business experiences improved return on the software investment and a sense of trust in the business’s ability to scale and evolve, while also balancing employee needs and concerns.
So, how do you achieve all these? By knowing your business, your employees, and your goals, and developing an end-user training approach that is sensitive to all of those needs.